There are often many different issues that arise during the construction of existing facilities. REI is there for the Client to ensure a parking lot, sidewalk, or roadway will be long-lasting and conform to design. Once an agreement is put in place, REI facilitates the successful completion of the project by using the Contract Documents as the foundation. Before construction begins, REI reviews the materials that will be used by the contractor and ensures they are aligned to the specifications set in the design phase prior to construction. To avoid confusion, REI conducts Pre-Construction meetings which allow the Owner, REI, and Contractor to discuss issues that may arise during construction. Open communication is extremely important and sets REI apart from other engineering firms. We have close relationships with Owners and over 90% of our paving projects are with repeat Clients. 

With a dedicated pavement team, REI will have open communication with the Client, making sure they stay informed throughout the construction process. One way REI continues to communicate and keep the Client informed is through Quality Assurance Observation Reports (QAORs). Observation visits and reports are performed, at a minimum, once every five business days. The frequency of the visits is tailored to the project and the timing of critical tasks. Unforeseen conditions are a common occurrence and REI is fully prepared to address inadequate conditions quickly and appropriately. Any non-conforming items during construction will be brought to the attention of the contractor and corrected. Without the use of an engineer, the non-conforming items can often be overlooked which can drastically impact the designed lifecycle of the new pavement structure.  

REI also certifies monthly invoicing equal to the amount of work completed. This is to ensure the Client avoids paying for future work, encouraging the timeliness of the project, and will reduce the chances of the contractor getting paid for work not finished.  

The work may be over, but not for REI. Once the job is complete, REI conducts a punch-list inspection involving the Contractor and Owner representatives. The list is given to the contractor to fix any issues noted before receiving retainage/final billing. To finally close the project, REI conducts a Final Inspection which helps confirm that the corrections were completed from the punch-list inspection. REI then provides the Owner with final billing and project closeouts that outline the entire project which may include a contractor’s warranty that lasts 1-2 years after the substantial completion date. Before the warranty expires REI inspects the property with the Owners approval and has the contractor fix any issues that are within the warranty. The Owner gets experienced REI professionals throughout the project and after it is complete, ensuring that they receive a long-lasting paving product.